EU Right of Withdrawal

Cancel your order

If you're a consumer in the EU, you can withdraw from your purchase within 14 days of receiving your order — no reason needed, and no account required.

Start your withdrawal

Begin cancelling your order below. On the next step you'll confirm your details — it only takes a moment, and you don't need to give a reason.

  • 14 days from the day you received your goods
  • No account or login needed
  • We'll email you a confirmation of your request

Confirm your withdrawal

Enter the details of the order you're cancelling. Fields marked * are required.

Your details are only used to process this cancellation.

Exercising your right of withdrawal cancels the contract. Where goods have shipped you may be asked to return them, and refunds are issued to your original payment method in line with our return policy. This does not affect your other statutory rights.